https://thekraabutree.co.uk is owned and operated by Upavon Ltd.
Upavon Ltd is committed to protecting your privacy. It will only use the information collected about you lawfully and in accordance with the Data Protection Act 1998 and the GDPR regulations 2018.
We retain customer and enquirer information strictly for our own marketing and sales purposes – we NEVER pass consumer data to third party companies nor do we rent or sell our customer / enquirer data information.
The information we may hold (as provided by you and with your express permission) will include only your name, title, email address and – if you have provided these – your address, telephone number and / or mobile number. We use your address details, if provided, in order to send out orders you have purchased on our website.
We will, of course, have any purchase data associated with your name and address (or the delivery address as specified by you) and this is required for accounting purposes and also in case of returns or product issues in the future. PLEASE NOTE, no credit/debit card details are ever held after the purchase has been completed.
You have given us your personal information as outlined above either directly via our website (Enquire form, contact form), when purchasing online, or via sign up at our stand at a consumer fair or event, or by via social media.
Anyone who is listed on our database may request that their personal data is removed and deleted at any time.
The company will never collect sensitive information about you without your explicit consent. The information held will be accurate and up-to-date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will amend or delete promptly.
Personal information will be held securely in accordance with our internal security policy and the law.
Our email database is automatically updated when anyone unsubscribes via our marketing emails and also we action all specific requests to delete personal data whether this is via mail, telephone, email or in person.
The company may use technology to track the patterns of behaviour of visitors to the website. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening if you prefer and cookies can be deleted at any time by you. The information collected in this way can be used to identify you unless you modify your browser settings.
Please contact us if you have any queries or concerns about how your personal data is being held.